Map each important customer exposure
List unpaid invoices, agreed payment terms and further orders in progress. Compare the total exposure with any approved buyer limit rather than examining one invoice at a time. Ask how connected businesses and credit-limit changes are treated.
Put reporting dates into the workflow
Have the person chasing invoices read the policy’s notification and collection requirements. Establish who reports an overdue debt and who can approve further supply. Ask the insurer what happens if a customer disputes an invoice rather than simply paying late.
Review concentration as the business grows
Identify whether a small number of customers accounts for most receivables. Discuss changes in turnover, export destinations and contract sizes before assuming existing limits remain adequate. Keep credit checks, orders, delivery evidence and correspondence organised for both collection and a possible claim.
Take these questions to your provider
- What approved limit applies to each buyer and how can it change?
- Which invoices, payment terms and disputed debts qualify?
- What percentage of an eligible loss is insured and what excess applies?
- When must overdue accounts be reported and further deliveries stopped?
Sources & further reading
Checked 26 September 2026. Policy terms and source ratings can change.