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PUBLIC & PRODUCT LIABILITY REVIEW

Direct Line for Business public & product liability review

Compare the activity description and selected extensions, particularly when a business both supplies advice and works at customers’ premises.

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Public liability insurance

OUR ASSESSMENT

Compare the activity description and selected extensions, particularly when a business both supplies advice and works at customers’ premises.

Features to compare

  • Public liability concerns claims by customers or members of the public for injury or property damage from the insured business.
  • Employers’ liability can be added separately to the business package when required.

Limitations and checks

  • It does not turn into professional-negligence or employee-injury cover simply because several risks arise from the same incident.

The question to ask

Which claims belong to public liability and which need professional indemnity?

Before arranging cover

Use the current policy wording and your quotation schedule to confirm these points. Our assessment is desk research, not a first-hand claims test or a personal recommendation. We have not assigned a product score or established comparable claims-service performance.

Sources & further reading

Checked 2026-09-27. Policy terms and source ratings can change.

Provider information checked 2026-09-27. The linked provider information supports the product summary; the assessment and questions are Coverwell editorial analysis. Availability and accepted terms depend on the quotation.

Customer feedback is a separate measure.

A company-wide Trustpilot score can include several products and stages of service. It is not a rating of this particular policy or proof of how a future claim will be handled. We do not transfer a health-policy rating to another product.

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PROVIDER RESEARCH

Public & product liability reviews.

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